At Crick X Responsible Gaming – Keep the fun, leave the problems behind

Responsible gaming means enjoying gaming as entertainment — not viewing it as a source of income or an escape from stress. At Crick X, we want every user to play with a clear head, a defined goal, and within a set budget.

Responsible gaming rests on three core principles: Set Limits, Informed Decisions and Seeking Help When You Need It. Keep these three things in mind and gaming will always be an enjoyable experience.

Many people think responsible gaming means playing less. It doesn't. It means playing smart — when you're in a good headspace, within your budget, mindful of the time, and keeping a healthy balance with family and friends.

Gaming addiction often develops gradually. If you or someone you know shows any of the following signs, it's important to take notice:

• Chasing losses by continuing to play and placing increasingly larger bets.
• Being unable to stop gaming even when you want to, with your mind constantly drawn back to it.
• Hiding your gaming activity from family or friends.
• Using money set aside for essential expenses (food, bills, rent) on gaming.
• Feeling restless, irritable, or anxious when not gaming.
• Neglecting work, studies, or family responsibilities.
• Continuing to gamble using borrowed money or loans.
• Losing sleep over gaming.

If any of these signs appear in your life, contact the Crick X support team right away. We'll help you without judgment.

Budget control is the most important part of responsible gaming at Crick X. On our platform, you can set your own deposit limits directly.

Self-exclusion is an important responsible gaming tool at Crick X. Use it to take a break from your account for a set period of time, or permanently.

• Temporary break (cooling-off): Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Medium-term exclusion: Take a break from gaming for anywhere between 1 and 6 months.
• Long-Term Exclusion: Option to close your account for anywhere between 6 months and 5 years.
• Permanent closure: You also have the option to permanently close your account if you choose.

During your self-exclusion period, we will not send you any promotional offers, and any attempt to create a new account will be blocked.

To set up self-exclusion, go to Account Settings or contact our support team. It's not a sign of weakness — it's a sign of honesty with yourself.

Time management is another key part of responsible gaming. On Crick X, you can use the Session Timer and Reality Check features to stay in control.

• Session Timer: Set an automatic logout after a specified period of time.
• Reality Check: Review your session time and spending every 30 or 60 minutes.
• Take a Break: Avoid playing for long stretches without a break. Take at least 15 minutes off every hour.
• Avoid playing at night: Playing when tired or sleep-deprived impairs your judgement and decision-making.

Crick X strictly does not serve anyone under the age of 18. We believe protecting minors from gaming is our social responsibility.

• Age is verified at the time of registration.
• Detailed identity verification (KYC) is carried out in suspicious cases.
• Parents can use parental control software on their child's device.
• If you're logged in on a shared family device, make sure children cannot access your account.
• Never share your account password or login details with anyone.

If you suspect an underage person is using the platform, please support@crickx.clickto let us know.

Dealing with a gaming addiction alone can be difficult. Crick X is here for you — we always have a helping hand ready.

• Crick X Support: Reach us at support@crickx.click or via Live Chat, available 24/7.
• Talk to Family & Friends: Open up to someone you trust.
• Mental Health Counselor: Seek help from a professional counselor if needed.
• National Mental Health Helpline: Government helpline for mental health services in Bangladesh.

Ask yourself the questions below. If you answer "yes" to most of them, consider seeking help.